Contact Us

Last updated: 12 September 2026

We’re here to help. If you have any questions about our pet products, your order, delivery, returns, refunds, payments, or anything else related to Joes Pet Supplies, please get in touch with our customer support team using the details below.

Joes Pet Supplies

Address:
Flat 29, Knowles House
51 Longstone Avenue
London
NW10 3AZ
United Kingdom

Phone:
+44 7868 244635

Email:
support@joespetsupplies.store

Website:
joespetsupplies.store

Customer Support

Our customer support team is committed to providing clear, friendly, and helpful assistance with all enquiries.

You can contact us regarding:

  • Product information and availability
  • Order enquiries
  • Shipping and delivery
  • Order tracking
  • Returns and refunds
  • Payment and billing questions
  • Damaged, defective, or incorrect products
  • General customer support

We’ll do our best to respond to your enquiry as quickly as possible.